Who We Are

BrainyNetworkTech operates an educational platform focused on investment analysis and financial strategies. We're based in Taiwan but serve clients across Canada and internationally. When you interact with our website at brainynetworktech.com, you're trusting us with your information — and we take that seriously.

This policy explains what we collect, why we collect it, and what choices you have. We've written it in plain English because legal jargon helps nobody.

Information We Collect

We don't collect sensitive financial account information or social insurance numbers. Our educational focus means we're interested in your learning goals, not your personal finances.

How We Use Your Information

Your information helps us deliver better educational experiences. Here's what we do with it:

1. Provide the courses and resources you've requested
2. Communicate about your progress and new educational opportunities
3. Improve our content based on how students engage with materials
4. Handle customer service requests and technical support
5. Comply with Canadian privacy laws and educational regulations
6. Prevent fraud and maintain platform security

Sharing and Disclosure

We keep your information private, but there are specific situations where we might share it:

All third-party services we use are required to maintain appropriate security standards and use your information only for the specific purposes we've outlined.

Your Rights Under Canadian Privacy Law

Canadian privacy legislation gives you significant control over your personal information. Here's what you can do:

To exercise these rights, email us at help@brainynetworktech.com with your request. We'll respond within 30 days and verify your identity before making changes.

Data Security and Protection

We protect your information using industry-standard security measures:

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Limited access controls — only authorized staff can access personal data
• Secure hosting environments with regular backups
• Employee training on privacy and security best practices

While we implement strong protections, no online system is 100% secure. We continuously monitor and improve our security measures, and we'll notify you promptly if any breach affects your personal information.

Data Retention and International Transfers

We keep your information only as long as necessary:

• Account information: While your account is active, plus 7 years for business records
• Course progress and materials: Available during enrollment plus 2 years for support
• Marketing communications: Until you unsubscribe or request deletion
• Technical logs: Typically 12 months for security and troubleshooting

Since we operate internationally, your information may be transferred to and processed in Taiwan, where our primary operations are based. We ensure that international transfers meet Canadian privacy requirements and that overseas processing maintains equivalent protection standards.

Cookies and Tracking

Our website uses cookies to improve your experience. Here's what we track and why:

You can control cookies through your browser settings, but disabling them might affect site functionality. We don't use cookies for advertising or selling data to third parties.

Children's Privacy

Our investment education programs are designed for adults. We don't knowingly collect personal information from anyone under 18. If we discover we've inadvertently collected such information, we'll delete it immediately.

Parents or guardians who believe we've collected information about a minor should contact us right away at help@brainynetworktech.com.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.

Minor updates (like contact information changes) will be posted directly without additional notification. We recommend checking this page periodically, especially before providing new personal information.